Customer Experience Financial Technology social media Video 
William Mills
JULY 21, 2016
Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. Promote content via social media. Social media is a critical component of your search engine rankings. Adding photos and videos is also a good way to increase visibility of your content.
William Mills
MAY 11, 2016
01:25 pm Video Recap of Finovate Day 1 with William Mills and Steven Ramirez. DigiByte is looking at video games, and have created a “gaming wallet” based on blockchain tech. ^SR. Based in Hong Kong; showing integration with free to play video games. Personalized video content on a mass scale. Check it out on our YouTube!
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William Mills
SEPTEMBER 25, 2018
However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Uses video to capture a bank statement via AI processing to improve results. 09:34 am Cashoff. banks @cashoff_uk Lina Perez, Billy Leung.
William Mills
MAY 11, 2016
Not just for video games… okay, you have my attention. The account has a tie into social media and sharing. This is the integration of mobile social media with trading. DigiByte is looking at video games, and have created a “gaming wallet” based on blockchain tech. ^SR. Diana Chin (HR & Operations).
William Mills
SEPTEMBER 9, 2016
Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Social media is a special challenge since social media was not created with compliance in mind.
William Mills
MAY 9, 2018
A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Demo video will be available soon. Key Partnerships & Customers. Synapse Financial Technologies, [link] @synapsefi. Explainer video: [link].
William Mills
SEPTEMBER 7, 2016
Stay tuned for our video recap of Finovate Fall Day 2 later today! End of Day 1, check back later today for our video recap of Finovate Fall 2016! Also a pretty good customer experience. Showing a computer-based portal with a financial dashboard and connecting to a financial planner via video in the dashboard/co-browsing.
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