Customer Experience Events Marketing Strategies Security 
Insights on Business
FEBRUARY 13, 2019
Instead of departments like IT, they’ve created departments that correspond to a customer’s journey. Protection (Security). Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. Event Hashtag: #Think2019.
William Mills
SEPTEMBER 25, 2018
You can also store your IDs and secure notes. They see themselves as a platform for managing digital identity, secure by biometrics. However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands.
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William Mills
MAY 9, 2018
I’ve participated in every US event except one as well as Finovate Europe last year. There are a number of great events in FinTech but this one I do my best to attend each year. Covered Security , coveredsecurity.com @CoveredSecurity. This is either my 21st or 22nd Finovate; I’m not sure. Presenters: Chris Zannetos.
William Mills
MAY 10, 2016
There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Kofax has a great suite of solutions for authenticating customers. For Banks, Know Your Customer, is a critical security responsibility. Simon Scheurer (CTO).
William Mills
MAY 11, 2016
Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. It’s all done through the smartphone, with bank-level security. This looks like a polling tool, to get quick client feedback, mostly about current events. Retail for a piece.
William Mills
SEPTEMBER 9, 2016
You can look at life events such as marriage, credit card, new job, etc. That will show the likelihood that a customer may take an action such as leaving the bank. Addresses compliance, fraud experience and customer experience analytics. Bank secured social funding.” Larger banks want an API and dig-down.
William Mills
MAY 11, 2016
From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.
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