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[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

Perficient

podcast , host Jim Hertzeld interviews Chris Bernard, VP of User Experience and Design at CDK Global and asks “What would happen if we convinced the CEO to embrace design?” iTunes | Spotify | Amazon | Google | Stitcher. Kim Williams-Czopek is a Director of Digital Strategy at Perficient.

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Generative AI – 7 Lessons That Tate Taught Us

South State Correspondent

The Start of Our Generative AI Journey “Tate,” a contraction of SouthS tate, was a brainchild of our Spark Innovation group, a team of 35 employees from various sections of the Bank brainstormed a use case, created personas, outlined a user journey, and then developed an action plan. Google re-released “ Bard ” last week.

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Lessons Learned from Mobile Check Deposit

NCR

A recent study by Deloitte found that 46 percent of users struggle seeing and typing on a smartphone screen and 38 percent struggle with transaction complexity. Your customers have likely interacted with a few of these companies on a smartphone, and expect the experience you deliver via your app to measure up. Convenient, maybe.

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Finovate Debuts: Daon Brings Security and Convenience to Mobile Authentication

Fintech Labs Insights

As consumers experience the convenience and security benefits that biometrics bring, enormous pressure is being felt by companies that are still using antiquated passwords as part of their digital strategy. More than 92% of users prefer biometrics over passwords. This technology is sweeping across all digital channels.