Perficient

SEPTEMBER 10, 2020

Becoming digital is the best way to keep pace with changing market realities and customer expectations. If you’re charged with moving an organization toward digital maturity, your team may be seeing something of a windfall. Of course with great power comes great responsibility — so you’d better spend wisely.

Digital Strategies 405

Digital Strategies Strategy Customer Experience Leadership 405

PYMNTS

OCTOBER 11, 2019

He said Amazon’s roughly 40 percent market share of eCommerce isn’t nearly as impressive as it sounds given that most retailers’ efforts are omnichannel these days. But, of course, the brand is not going to let you sell if you’re under the [minimum advertised price]. New Leadership Watch: Walmart Names New U.S. operations.

Leadership 100

Leadership Apple Branding Retail 100

PYMNTS

SEPTEMBER 10, 2019

The machines are, of course, crucial for getting paper money in hand when the bank is closed. But it is important that ATMs are embedded in the digital strategy of the bank, too.”. They can get a return on investment by enhancing additional functionality, like direct marketing, and rethinking the business model,” Knievel noted.

ATM 158

ATM Examples Course Strategy 158

Social Assurance

NOVEMBER 6, 2020

This time of year, we should be all packing our bags and prepping for travel to the ABA Bank Marketing Conference, but like most things in 2020, any plans you made all went out the window. In 2020, the ABA Bank Marketing conference was to be held on my home turf in Minneapolis.

Marketing 12

Marketing Conference Minneapolis Analytics 12

Cisco

MAY 5, 2021

You already have a CRM, a Marketing Automation platform, or Call Center software. Utilize those tools to their greatest potential and add digital enhancements by leveraging a centralized digital hub that breaks down walls and puts your customer’s needs first. Our partnerships extend beyond Mobile Operators.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

CB Insights

MAY 10, 2018

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. In some cases, of course, management consultants are hired to give cover to unpopular decisions or even to send a message to one’s workforce. Consultants did this because clients weren’t.

Strategy 78

Strategy Management Analytics Tools 78