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Super apps: The rise of an all-in-one platform

Independent Banker

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. By Colleen Morrison.

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Strategies for fighting remote authentication fraud

Independent Banker

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. Online U.S. By Elizabeth Judd. New account fraud.

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From The Phone To Email: How Scammers Hit SMBs

PYMNTS

When Maryland Attorney General (AG) Brian E. In a new report from SCORE , researchers revealed just how large of a target small businesses are for cybercriminals, deploying a range of technologies to carry out their crimes — 43 percent of cyberattacks targeted SMBs last year. Last year, 113,000 incidents of macro malware hit U.S.

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How to navigate payments trends

Independent Banker

The payments space can be dizzying for even the most enterprising community bank. For example, enabled by application programming interfaces (APIs), many community banks are embracing fintech solutions. Those answers are going to come in from those deep relationships that community bankers have with their customers.”.

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Now is the time to prepare for the FedNow launch

Independent Banker

The FedNow Service is launching in early 2023, giving community banks about a year to plan. Here’s how community bankers, payments experts and fintech vendors suggest using the time to prepare. With less than a year until the scheduled launch of the FedNow Service, community banks are still awaiting updates on specifics. “And

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Game On

Independent Banker

Will community bankers be playing with ‘gamification’ soon? Likewise, LinkedIn, with more than 400 million users of its online professional networking site, has transformed the chore of building career success into something that is pleasant, if not entertaining, to do. By Elizabeth Judd. Fitbit Inc.,

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The community bank’s complete guide to building trust

Independent Banker

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank. Build your community.

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