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Why community banks should partner with fintechs

Independent Banker

With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation. Swashbuckling, nimble, well-funded and unapologetically entrepreneurial, fintechs are offering innovations that allow community bankers to dream big in a host of ways.

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Santander Adds Three Lending Executives

PYMNTS

Smith is new to the bank and will be based in Boston, overseeing the strategic direction, product pricing and portfolio management of the Small Business Banking division, Santander stated in the announcement. in Information Technology Management from the University of Virginia, according to Santander. Smith holds a B.S.

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Regulation and Compliance: Ready for Review

Independent Banker

Anticipating what’s new for your community bank’s next field examination. This is particularly true for community banks preparing to undergo their next regulatory safety and soundness or compliance examination. The better prepared, the less likely they are to run afoul of the continually shifting regulations. By Karen Hoffman.

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Compliance changes to watch in 2023

Independent Banker

Community banks must continue to stay focused on regulatory discussions and remain nimble to respond to proposals and address requirements quickly and accurately. Community banks should keep an eye on evolving risks and emerging threats in 2023, including these: Small business data. By Mary Thorson Wright. Evolving risks.

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What to know about erroneous transactions

Independent Banker

Community banks can get up to speed on current legislation and regulations to both protect their customers from unauthorized or false deposit account transactions and to prevent them from happening in the future. The primary resource for deposit account error resolution is Regulation E—the Electronic Funds Transfer Act (EFTA).

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Data privacy: How to keep customer data safe

Independent Banker

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. By Katie Kuehner-Hebert. Data privacy and security is a hot topic and is only getting hotter. Bob Hickok, Eide Bailly.

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Placating Eeyore

Independent Banker

Three steps to strengthen your bank’s customer complaint management. Yet community banks, as relationship builders, don’t like to hear customer complaints. Customer complaint management, now considered a component of a bank’s compliance management, has become a rest stop during compliance exams. management.