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Building a Discipline to Drive Digital Banking Strategy

Gonzobanker

With megabanks spending billions on digital investments each year, regional and community bank executives understand they cannot compete on resources. Instead, these players are focusing on specific niches, brand strategies and community connections to differentiate themselves. Appoint Digital Ambassadors.

Strategy 158
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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.

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Traditional Bank Stakes Its Future on Daring Digital Strategy

The Financial Brand

Community bank goes modern in a big way by pioneering a new core system and partnering with an unusual fintech-powered mobile banking club. The post Traditional Bank Stakes Its Future on Daring Digital Strategy appeared first on The Financial Brand.

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Commoditization, Optimization or Transformation: What’s in Your Core Wallet?

Gonzobanker

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Commoditization Strategy. Optimization Strategy.

Strategy 158
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Biggest Mistake in Digital Strategy Is Forgetting Client Relationships

American Banker

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers.

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Punching above its weight: Small N.J. bank uses tech to take on big rivals

American Banker

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

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Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Community banks and credit unions, in total, have 56 million. These should be the new targets for mid-size and community institutions. ” –Clement Mok.