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WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More

PYMNTS

Banks today are familiar with the challenges of supporting digital platforms as an increasing number of customers turn to online-only solutions. One study found more than 45 percent of millennial users, for example, have at least considered leaving their FIs and signing up with fully digital banks.

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How Banks Can Stay More Connected Like Amazon

Gonzobanker

It’s not a “Millennial thing.” According to a recent study by Ellie Mae, 92% of all home borrowers research online before applying. Here are six ways financial institutions can prepare to better connect with customers who are nearly all digital-first now. Consider fintech partnerships that offer digital delivery.

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Are Rewards Programs a Requirement?

Independent Banker

Banking customers are no different. Statistics are especially compelling for those trying to attract and maintain the millennial segment. But offering a rewards program alone will not make a bank unique or successful. This “bank, buy, redeem local™” approach is a winning solution for all involved. 1 – U.S.

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Getting Mobile Ready

Independent Banker

But how far are they willing to go to do their banking on small mobile devices? A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. s entry into the payments business with Apple Pay. Ed Bachelder, payments consultant.

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How To Compete With Banks: Start With First Principles

PYMNTS

But given the rise of neobanks — FinTechs that are using banking services as the foundation for new ecosystems and Big Tech, which is exploring ways to extend their reach into banking and financial services — we thought we’d go back to first principles and ask consumers that simple question in relation to their primary banking relationship.

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Q2 Acquires Social Money in $10 Million Deal

Fintech Labs Insights

.” Formerly known as Smarty Pig, Social Money helps financial services companies better engage their customers by offering them savings solutions such as GoalSaver , a customized, bank-audited goal-saving system. The company’s solutions are used in more than 275 community banks and credit unions.

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How Can Regional and Mid-Tier Banks Catch Up to the Big Banks in Mobile?

Tech and Finance

While a year ago none of the big banks ranked at the top in Forrester’s mobile banking, this year Bank of America and Wells Fargo earned the highest scores, followed by Chase, US Bank, and Citi. It’s a trend that spells trouble for regional and mid-tier banks, which are falling behind the industry leaders.