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The Holy Quest for CRM in Anytown, USA

Gonzobanker

Once upon a time, First Southern Farmers, Merchants & Community Bank & Trust (or FSFMCBT, for short), a community bank in Anytown, USA, was renowned for its neighborly charm. When Calvin DoRight founded the bank in 1948, delivering exceptional customer service was his dream. Thomas proclaimed.

System 148
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2020 GonzoBanker Awards

Gonzobanker

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. And how did community banks and credit unions respond to the COVID craziness? Jill is continually demonstrating just how loud a $300 million community bank can roar!

Idaho 181
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2021 GonzoBanker Awards

Gonzobanker

After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia.

Fintech 147
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. After Retail Delivery had some mushy general sessions a few years ago, this is the second year in a row we have seen some provocative stuff on the main stage.

Chicago 98
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The 2019 GonzoBanker Awards

Gonzobanker

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. So many miles to go, retail bankers! The bank’s strategy is laser-focused.

Idaho 148
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The 2022 GonzoBanker Awards

Gonzobanker

Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities. What an amazing leadership story. merges with Lakeland Bancorp.

Community 216
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Acquire or Be Acquired 2018: Breaks, Bulls and Business Models

Gonzobanker

Big announcements like JP Morgan Chase’s to hike the pay of 22,000 workers and build 400 new branches certainly had bankers inspired to show some level of investment and even civic leadership from the tax break. Sarver grew Alliance from a small $700 million community bank acquisition to a $20 billion powerhouse in less than 15 years.

Taxes 76