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KeyBank upgrades relationship banking with human-digital approach

BankInovation

The Cleveland-based bank, which has $156 billion in assets, is using banker-led consulting sessions, complemented by proprietary algorithms, to connect customers with relevant solutions. Think of the old banking world where the customer is on one side of the desk and a banker is typing into a mystery computer […].

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Oracle’s three modes of Progressive Transformation

Celent Banking

KeyBank , based in Cleveland, announced at Open World that it intends to use non-core systems components of Oracle Banking Platform (“OBP”) to enhance and modernize its mobile and online channels. Its goal is to change the customer experience, and uptake has surpassed initial expectations. Horizontal slice. Target architecture.

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How Boutique Trucks Are Bringing New Meaning To Fast Fashion 

PYMNTS

On a more serious note, she said, what drew her to the fashion truck when she first encountered the idea in Cleveland about six years ago was the far lower overhead involved, particularly when compared with a shop, combined with the greater flexibility. And many bring a friend.

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Retail Enabler: CardinalCommerce Protects SMBs From Holiday Fraud

PYMNTS

The eCommerce fraud protection company, headquartered in Cleveland, Ohio, announced last Friday (Nov. Now every merchant regardless of size can access the very latest in authentication technology to protect themselves, ensure an excellent customer experience and grow their businesses this holiday and beyond.”.

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Car Vending Machine Company Carvana Goes Up Against Wall Street

PYMNTS

Orlando, Tempe, Cleveland, Philadelphia, Indianapolis, Pittsburgh, Chicago, Kansas City, Greensboro, Westminster (L.A.), Most importantly, with our focus on exceptional customer experiences, those happy customers become the most credible resource for other car buyers in their spheres of influence.”. Ontario (L.A.),

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Branches on the way out? Not for Bank of America

NCR

The bank confirmed details of its latest move to enter the state of Ohio, with the aim of delivering retail banking services in Cincinnati, Cleveland and Columbus. This follows similar growth in Denver, Minneapolis and Indianapolis, as well as a recently announced initiative to expand into Pittsburgh, Pennsylvania.

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Virtual reality: What role could it play in financial services?

NCR

. “At BNP Paribas, we’re extremely interested in these new technologies; they are an integral part of our innovation policy, and we firmly intend to draw on them in order to create groundbreaking services designed to further streamline the customer journey and improve the overall customer experience,” he added.