article thumbnail

Oracle’s three modes of Progressive Transformation

Celent Banking

KeyBank , based in Cleveland, announced at Open World that it intends to use non-core systems components of Oracle Banking Platform (“OBP”) to enhance and modernize its mobile and online channels. Its goal is to change the customer experience, and uptake has surpassed initial expectations. Horizontal slice. Target architecture.

Cleveland 165
article thumbnail

Virtual reality: What role could it play in financial services?

NCR

. “At BNP Paribas, we’re extremely interested in these new technologies; they are an integral part of our innovation policy, and we firmly intend to draw on them in order to create groundbreaking services designed to further streamline the customer journey and improve the overall customer experience,” he added.

article thumbnail

Apple Is Going After The Healthcare Industry, Starting With Personal Health Data

CB Insights

The phone, watch, and medical device innovation. Various existing healthcare players have notoriously terrible brand and customer experience, which has been Apple’s focus as a company. The phone, watch, and medical device innovation. Apple’s edge in health. Apple Health and the Personal Health Record.

Apple 78