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Should QSRs Be Scared Of ‘Ghost’ Restaurants?

PYMNTS

Cloud kitchens, sometimes called KaaS (kitchens as a service) or ghost kitchens have emerged as a new model, driven by the rise of online ordering and delivery services. Recent data indicates that consumers increased their spending on online food delivery in 2019 by almost 15 percent year over year.

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The Ever-Widening, Eye-Opening OmniReadi Gap

PYMNTS

The Index is based on two key components: whether a merchant adds value through a mobile app or website, and how consistent online and in-store experiences are for consumers. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board. About the Index. About the Index.

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Apple Pay’s Tough Twenty Months

PYMNTS

Apple Pay is also now last in line on the web behind PayPal, Visa Checkout, MasterPass, Amazon, Walmart Pay on Walmart.com and soon Chase Pay, who all do one thing that Apple does not: They work across operating systems and browsers. The card provisioning is elegant, the user experience secure, the tap-and-go a magical experience.

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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Demand in Need of a Supply – Online/mobile commercial loan origination. We got nothing here – this one stands on its own.

Utah 60
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Demand in Need of a Supply – Online/mobile commercial loan origination. We got nothing here – this one stands on its own.

Utah 60
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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Microsoft’s Satya Nadella referred to chat as the “third run-time” — an indispensable piece of operating a platform, second only to the operating system and the web browser. Customer journey: Using chat to get people from online to brick-and-mortar. Retail & e-commerce: Convenient shopping & scheduling.

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Why The Next Big Connected Commerce Play Is Television

PYMNTS

Popeil set up shop in New York in 1937 and then later in Chicago in 1941, where he invented a slew of household gadgets — like potato peelers and cheese slicers. Each demonstration ended with a call to action — with the infamous “operators standing by” to take orders for what consumers just saw over the course of 30 seconds and had to buy.