article thumbnail

USAA Rules Latest Net Promoter Score Survey

Bank Innovation

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty. A company’s NPS is supposed to correlate with revenue growth.

article thumbnail

Can’t Wait for the US to Migrate to EMV: The Musings of A Visitor

Celent Banking

This year was no exception and I have recently come back from two trips to Las Vegas and San Antonio. All the data breaches at retailers, from Target to K-Mart Sears, have spooked the market and stirred it into action. During my brief shopping break I wanted to pay with my UK-issued chip card.

US 170
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The war for wallets: CU Wallet to debut this year

Abrigo

Peek inside nearly any brick-and-mortar retailer and you’ll see a wave of smartphones in-hand, people waiting for their turn to step to the register and make their purchase. Subway restaurants chain, which is already integrated with Paydiant, is being used as the retailer to assess CU Wallet’s ease of use and security.

article thumbnail

Majority Of Consumers Want Digital Coupons, Rewards From Grocers

PYMNTS

H-E-B is not only the neighborhood grocery store for many communities in Texas: It’s also an eCommerce retailer with digital features to better reach its customers. The grocer has brought curbside pickup to cities such as San Antonio, Waco and Houston, while rolling out delivery from Shipt and Instacart.

Texas 116
article thumbnail

Facebook’s Sizzly, Fizzly Week

PYMNTS

The firm also announced another major retail play: It will be opening pop-up shops within select Macy’s locations across the U.S. The new shops will feature 100 popular small businesses and digital brands on Facebook and Instagram into retail stores, and will be housed in The Market @ Macy’s.

Video 153
article thumbnail

Biometrics are already mass-market for banking

Tomorrow's Transactions

Logging on to things by tapping your contactless bank card to your phone! I remember demonstrating this (using, if I recall correctly) WAP on a Nokia 6131 to some of our clients about six years ago, when they were getting ready to start issuing the first European contactless bank cards for pilots and trials in (I think) the UK and Italy.