PYMNTS

APRIL 3, 2018

Fiserv VP of digital banking Scott Domach says the robust voice banking experience embraces everything from bill payment push alerts to fraud alerts, but one thing rules above all: The principle of natural speech. It’s about juggling bills, planning, investing, saving and, in this day and age, guarding against fraud.

Mobile 124

Mobile Fraud New Mexico Examples 124

William Mills

MAY 10, 2016

One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. Card-linked offers generated a lot of excitement a few years ago. They have a platform to source the merchant offers, and match them with card issuers. Link your card to website or app, select the offer.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Chip card reader for when customers are shopping online to improve security. Verifies the card and pushes that information onto the merchant. What’s the market strategy? Their rate is cheaper which gets them in the check-out (1.5 +15).

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 11, 2016

Going to speak about technology can be better used in the card world. Card-linking – link to Facebook, BofA, other so you can get a targeted real-time discount offer. This is a very sophisticated fraud detection technology! ^SR. I do not know they folks so I’m interested what Silvio has to say. Stay tuned! ^KT.

Video 40

Video Lending social media Analytics 40

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. You can look at life events such as marriage, credit card, new job, etc.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

SEPTEMBER 7, 2016

With CRMnext, replacing a lost card or request a new pin is a one button process. Demo: voice conversation with Alexa, able to ask bank account balance, block cards, pay bills, send money to friends. They are introducing CrossCore – First smart plug in play fraud and identity platform. 20% of customer interactions are assisted.

Mobile 40

Mobile Cards Fraud Data 40

William Mills

MAY 9, 2018

What if improving security was rewarding for consumers and super simple to do – while the payments ecosystem saw reduced fraud and new revenue opportunities? I really like this kind of tech: why use a card with an ATM when you have your mobile banking app on your mobile phone? Synapse Financial Technologies, [link] @synapsefi.

Security 40

Security Samsung Strategy San Jose 40