Cards Customer Experience eBook Marketing 
FICO
FEBRUARY 16, 2022
Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.
FICO
FEBRUARY 16, 2022
Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.
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PYMNTS
DECEMBER 26, 2018
The following piece was written by Rob Eleveld, CEO of Whitepages Pro , as a contribution to our 2018 year-end eBook. . Then came checks, credit cards and wire transfers, with the most recent market explosion in several digital payment options. Traditionally, banks were primarily focused on the domestic market and services.
FICO
MAY 17, 2022
You can read more about all the UK survey results in our Digital Consumer Banking and Fraud Survey – UK Results Ebook . This suggests there could actually be a strong marketing opportunity for those institutions that want to highlight how well they look after fraud victims. by Matt Cox.
PYMNTS
DECEMBER 26, 2016
PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Yet the actual specifics of the customer experience, infrastructure and protocols underpinning these services have been uncertain. Download the eBook.
PYMNTS
JANUARY 1, 2019
Gerhard Oosthuizen, CTO of Entersekt , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Johnnies-come-lately were jumping aboard to set up mining rigs as fast as they could get their hands on graphics cards. I remember a conference almost a year ago. Cryptocurrencies were going to change the world!
FICO
MARCH 10, 2022
One of the most interesting takeaways for me is that banks have an opportunity for proactive, personalized customer communication, in the channel of their choice, to provide fraud detection and fraud prevention, as well as to manage fraud cases so that they can be bought to a conclusion more quickly and with a better customer experience.
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