PYMNTS

JANUARY 19, 2021

Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”. Irrelevant, Ill-Suited Info.

Study 196

Study social media Millennials Retail 196

Accenture

OCTOBER 3, 2017

Based on this survey of over 2,000 consumers, it’s clear that online retailers, tech firms and social-media players face an uphill battle to convince consumers to allow them access to their financial data. Especially since over half of them say they’ll never change their banking habits and adopt open banking. So why not?

social media 151

social media Millennials Online Fraud 151

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. Yet digital channels can often provide the best experiences at the lowest cost.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. For Bank of the West, this has meant trying to get in front of expectations rather than perpetually attempting to catch up.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. The Unique Relationship.

Mobile 169

Mobile Study Security social media 169

PYMNTS

OCTOBER 29, 2018

The motivation for that move was to create more of a direct relationship with the sellers in order to provide them with more services, including working capital and lower processing fees – fees, they say, that can be as much as 25 percent lower in some cases. It turned out to not be the case, for most of the adults living in the U.S.

Payments 196

Payments Google Apple Innovation 196

CB Insights

NOVEMBER 5, 2019

While Tencent groups the results of the division with business services (cloud and B2B services), fintech is now driving growth at the social media and gaming giant. WeBank , a Tencent-backed digital bank that is reportedly valued at $21B, is also expanding credit to China’s small businesses.

Fintech 51

Fintech social media Analysis Marketing 51