Capital Customer Experience Innovation Michigan 
Independent Banker
MARCH 31, 2022
It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. At-large director Doug Ouellette, Chief community banking officer, Mercantile Bank of Michigan, Grand Rapids, Mich. Their insights are critical to the path we chart for this great industry.”.
Perficient
MAY 21, 2021
After receiving her MBA in Business from Dartmouth, Gabriella began a career focused on banking and venture capital. Prior to Bright Paths, she earned a year’s worth of experience working in technology around software engineering projects as a Product Manager. More About Emily Merline’s Bright Paths Project: Writing Stats App.
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CB Insights
JULY 16, 2017
XL Innovate. K2, for example, is providing customized threat intelligence for AIG’s CyberEdge product. Stated investment focus: The Internet of Things (car/home/health), data and analytics, innovative customer experiences, distribution (i.e. Allianz Ventures. American Family Ventures. Aviva Ventures. in funding.
William Mills
SEPTEMBER 9, 2016
Hybrid approach to empower advisors, remain compliant and really help customers. Auto-financing is ripe for innovation. AutoGravity empowers the customer to take control of the process and know their options before going to dealership. Addresses compliance, fraud experience and customer experience analytics.
Gonzobanker
DECEMBER 20, 2019
The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. Its Baldrige-winning tenacity on customer experience is legendary and consistent.
Gonzobanker
DECEMBER 14, 2023
Anyone who follows the industry knows this focused institution led by Findlay is all about executing the timeless principles of capital management, credit quality, efficiency and customer service. Award – goes to CNBC’s Jim Cramer , who lamented that banks should have been innovating offerings like those delivered by PayPal and Square.
Gonzobanker
DECEMBER 19, 2022
2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Let’s see how this new scale allows for big investments in future innovation. April Clobes, President/CEO, Michigan State University Federal Credit Union (East Lansing, Mich.).
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