PYMNTS

AUGUST 24, 2018

In the new Unattended Retail Tracker , PYMNTS charts the latest ways that companies are working to accept more non-cash payment methods, from the common credit card swipe to biometric scans. For many retailers, vending machines have become a critical part of the customer experience. Around The Unattended Retail Space.

Metro 122

Metro New York City Columbus Payments 122

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

FEBRUARY 28, 2020

The rest includes a number of other factors, like the number of accidents the drivers had, the type of card and the specific Metro area. It’s not something we want to force the customer to interact with,” he said. “It’s Most of those customers stay under a 12,000-mile-per-year threshold.

Metro 217

Metro Arizona Pennsylvania Policies 217

PYMNTS

OCTOBER 5, 2019

This week, Chicago became the largest metro area to officially say no to library fines – joining St. Because libraries need customers to keep coming in – and they have been finding out in recent years that a late fee and a disapproving librarian create a very bad customer experience … but one that is pretty easily rectified.

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188

NCR

MAY 9, 2018

Allowing employees to get out from behind desks and counters and have a more laid-back discussion with customers helps brands connect more effectively with them. New flagship stores a sign of things to come?

Apple 69

Apple Metro Community Examples 69

Gonzobanker

DECEMBER 20, 2019

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Well done, sir!

Idaho 148

Idaho Conference Data Marketing 148