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Branches will never result in 100% Financial Inclusion

Banking 4 Tomorrow

I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the industry there. The new RBI Governor in India, Raghuram Rajan, has ruffled some feathers with his unconventional approach thus far, but he has his work cut out […].

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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

The advent of generative artificial intelligence is about to shift branch strategy again to re-raise the question – how can we get the most out of our branches? At an average of $1 million per year to operate, the branch is the most expensive per unit channel in banking, given that a good branch serves 2,000 to 3,000 customers.

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Wells Fargo Uses Pop-Up Branches to Introduce Apple Pay

The Financial Brand

The use of pop-up branches and social media by Wells Fargo provided a low-cost way to introduce and promote their Apple Pay partnership. Branch Strategies Strategic Marketing Apple Pay Facebook guerrilla marketing LinkedIn Pop-Up Branch Twitter Wells Fargo'

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Instead of thinking traditionally, Gentle Monster pursued a strategy of innovation and creativity to become the hottest sunglass company globally, creating a company currently valued at $900 million. Being months away from bankruptcy, Kim launched a bold five-step plan driven by a strategy around innovation. A modern core system?

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Talking in a Digital World

Independent Banker

Bank of America has more than a dozen employees charged with handling social media monitoring and responses. The number of transactions processed per branch dropped 14 percent over the same time period. Most of the nationwide bank chains have teams of specialists manning 24-hour contact centers.