South State Correspondent

MAY 31, 2023

Branching is likely your bank’s highest functional cost, just ahead of loan production. At around $75 per year for unique visitors, it’s multiple times more expensive to service customers compared to other alternatives such as online, mobile, or phone. Certain transactions and many problems can only be solved in the branch.

Data 195

Data Branch Strategies Strategy Mobile 195

PYMNTS

AUGUST 11, 2017

In 2003, Bill Burr was a midlevel manager at the National Institute of Standards and Technology where he authored, “NIST Special Publication 800-63. In addition, the industry is being buoyed by independent deployments as banks rethink their brick-and-mortar branch strategies. That’s not hyperbole. Appendix A.”.

ATM 118

ATM United States Industry Branch Strategies 118

American Banker

JUNE 3, 2016

The regional bank has extensively studied the viability of such platforms, but has been unable to develop a plan to fits its risk appetite.

Lending 28

Lending Online Regional Study 28

American Banker

SEPTEMBER 6, 2016

But online-only and community banks still have them beat as the type and number of fees associated with big-bank checking have multiplied. Under pressure from regulators and consumer advocates, brick-and-mortar banks are now offering overdraft-free accounts.

Community Bank 28

Community Bank Community Regulation Online 28