article thumbnail

Interactive Teller Machines Crucial in the Digital Banking Age

The Financial Brand

Banks and credit unions are taking a closer look at ITMs not only for drive-through use, but as a low-cost way to expand their footprint. The post Interactive Teller Machines Crucial in the Digital Banking Age appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

article thumbnail

Banking Must Combine Strength of Humans With Power of Technology

The Financial Brand

Banks should leverage the shift to digital options by building a hybrid distribution network that uses human engagement to improve experiences. The post Banking Must Combine Strength of Humans With Power of Technology appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Don’t Orphan Your Branches to Favor Digital Banking Channels

The Financial Brand

Necessary transformation for bank and credit union branches demands investment in current technologies to help them fulfill their promise. The post Don’t Orphan Your Branches to Favor Digital Banking Channels appeared first on The Financial Brand.

article thumbnail

Citi Recruits JPM's Gavin Michael to Lead Consumer Technology

American Banker

Gavin Michael, head of digital banking for JPMorgan Chase's retail unit, is moving to Citigroup.

article thumbnail

Battle for Talent Heats Up as Digital Banking Becomes Paramount

American Banker

Citigroup lost a big technology executive last week and hired another from JPMorgan Chase. It all shows scoring top digital talent has become vital to the largest banks as mobile becomes their future. Then word surfaced that JPMorgan had decided to replace that exec anyway and a successor was ready to go.

article thumbnail

Future of Branches Debated in a Transformed Digital Ecosystem

The Financial Brand

For the banking industry to transform from a branch-based model to a digital ecosystem requires technology, collaboration and a focus on experiences. The post Future of Branches Debated in a Transformed Digital Ecosystem appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

article thumbnail

Banking Customers Prefer Digital Capabilities Over Branch Proximity

The Financial Brand

A strong digital banking offering is more important than a close branch for most consumers, resulting in a redefinition of 'convenience'.