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Making Banking Easier with Intelligent Branch

Cisco

Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.

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Why Kids don’t sign, and banks shouldn’t either

Banking 4 Tomorrow

Articles Branch Strategy Customer Experience Marketing Strategy Mobile Payments Risk Security Transparency' More significantly, however, is the emerging trend that has some parents, educators and lawmakers espousing their concern – when asked […].

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What Financial Institutions Can Learn from TD Bank’s Marketing Playbook

The Financial Brand

Known for its superior branch service, the big regional is rebuilding its brand experience virtually. The post What Financial Institutions Can Learn from TD Bank’s Marketing Playbook appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The bank's CMO reveals key tactics.

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Banking Industry Faces a Customer Experience Paradox

The Financial Brand

With the goal of profitability and an enhanced customer experience, strategies and investments should focus on digital channels not branches.

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Consumers Freaking Out Financially: How Bank Marketers Must Respond

The Financial Brand

Bank and credit unions marketers need to factor this into their messaging. The post Consumers Freaking Out Financially: How Bank Marketers Must Respond appeared first on The Financial Brand. Attitudes toward debt and in-person banking have sharply altered.

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4 Fast Fixes to Improve Your Financial Institution’s CX

The Financial Brand

By focusing on four primary channels, financial marketers can create better customer experiences and increase profitability. The post 4 Fast Fixes to Improve Your Financial Institution’s CX appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Gentle Monster Background Founded in 2011 by Kim, Gentle Monster initially struggled to break through against large brands like Luxottica which controls an estimated 30% of the US market, and is behind almost every single designer eyeglass brand you can think of, including Ray-Ban, Oakley, Armani, Ralph Lauren, Chanel, Prada and many more.