Celent Banking

MAY 13, 2016

But, that’s just one of a growing number of potentially very useful applications for beacons in retail financial services. Geolocation, in particular, is under-utilized by retailers (especially banks) and remains largely experimental. Of course, several questions addressed planned technology usage.

Branch Design 100

Branch Design Survey Leadership ATM 100

Celent Banking

OCTOBER 20, 2016

Since my coverage areas include branch and ATM channel technologies, I often get asked, “What distinguishes successful branch channel transformation initiatives?” For example, physical design is clearly a new branch design element. Lead with Human Capital, Not Technology. Fair enough.

Branch Design 100

Branch Design Capital Training User Experience 100

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. After Retail Delivery had some mushy general sessions a few years ago, this is the second year in a row we have seen some provocative stuff on the main stage.

Chicago 98

Chicago Retail Branch Design Training 98

Celent Banking

JULY 6, 2016

The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015. Here’s one example of why I say this.

Branch Design 113

Branch Design Survey New York ATM 113

Gonzobanker

OCTOBER 21, 2015

BAI Retail Delivery was at the Venetian in Vegas this year, sharing conference space with a travel convention called IMEX, which made things interesting in between sessions. Remember that BAI Retail Delivery initially started out as an ATM conference. by Sam Kilmer & Eric Weikart. We stayed with the banking.

Las Vegas 60

Las Vegas Retail Phoenix Branch Design 60

The Financial Brand

MAY 30, 2018

Will the future of retail banking be dominated by Amazon-style digital technologies? The post The Right Retail Branch Strategy: Amazon-Style Tech or Starbucks Experience? Or will those delivering a phenomenal experience like Starbucks win the war? appeared first on The Financial Brand.

Branch Strategies 25

Branch Strategies Strategy Retail Branding 25

PYMNTS

FEBRUARY 13, 2017

Boxes will be branded to the retailer, not FedEx). Amazon manages logistics with a level of expertise that even the most entrenched hater has to admit is impressive, and exposure via the Amazon marketplace is a powerful potential growth tool for digital retailers. FedEx Fulfillment was created by FedEx Supply Chain.

Data 122

Data Retail America Minneapolis 122