Celent Banking

OCTOBER 20, 2016

Since my coverage areas include branch and ATM channel technologies, I often get asked, “What distinguishes successful branch channel transformation initiatives?” Most banks appear to associate branch channel transformation with radical changes in the branch operating model. Fair enough. Here goes: 1.

Branch Design 100

Branch Design Capital Training User Experience 100

PYMNTS

FEBRUARY 13, 2017

Boxes will be branded to the retailer, not FedEx). Amazon manages logistics with a level of expertise that even the most entrenched hater has to admit is impressive, and exposure via the Amazon marketplace is a powerful potential growth tool for digital retailers. FedEx Fulfillment was created by FedEx Supply Chain.

Data 122

Data Retail America Minneapolis 122

Jeff For Banks

SEPTEMBER 2, 2019

All the talk around the branch of the future is about design, staff levels, square footage, and technology. And the younger generation want help managing their budget, using the improved technology tools, and applying for loans. But look at our cool design! But look at our cool design! Long live the branch.

Branch Design 68

Branch Design Community Bank Strategy Survey 68

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. After Retail Delivery had some mushy general sessions a few years ago, this is the second year in a row we have seen some provocative stuff on the main stage.

Chicago 98

Chicago Retail Branch Design Training 98

Independent Banker

JUNE 29, 2015

Interactive video ATMs draw attention as an alternative retail delivery option. But are the machines really taking off as a worthwhile retail delivery option? For some community banks, video tellers, sometimes called interactive teller machines or ITMs, can work well for select markets or under certain conditions, experts say.

ATM 70

ATM Video Community Bank Community 70

Gonzobanker

OCTOBER 21, 2015

BAI Retail Delivery was at the Venetian in Vegas this year, sharing conference space with a travel convention called IMEX, which made things interesting in between sessions. The societal benefit of financing our communities has to beat sugar water, right? Remember that BAI Retail Delivery initially started out as an ATM conference.

Las Vegas 60

Las Vegas Retail Phoenix Branch Design 60