Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. When only ATMs experiences are increasing customer satisfaction, banks have a lot of work to do.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. When only ATMs experiences are increasing customer satisfaction, banks have a lot of work to do.

Customer Experience 48

Customer Experience Retail San Diego Study 48

William Mills

MAY 11, 2016

If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Customers can store all of their online profiles in one secure location to improve user experience. The account has a tie into social media and sharing. Walk through the purchase experience.

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

HQ: Boston, MA. Using Samsung SDS Digital Identity Platform, specifically Nexsign , a FIDO-certified biometric authentication solution, user identity is verified using non-duplicative biological information, such as a fingerprint, voice or facial scan, to deliver a user experience that is simple, fast, and more secure.

Security 40

Security Samsung Strategy San Jose 40