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Fed Names New Payments Security Leader

PYMNTS

Kenneth Montgomery, first vice president and chief operating officer of the Federal Reserve Bank of Boston, is taking up the position. He will lead the Fed’s initiative to address payments fraud risk and boost the security of payments in the U.S. Treasury and financial market, among other responsibilities.

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2021 GonzoBanker Awards

Gonzobanker

After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. Lifetime Leadership Achievement Awards. Congrats on a brave move and national recognition Jim!

Fintech 147
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The community bank’s complete guide to building trust

Independent Banker

The biggest knock on multifactor authentication is inconvenience, according to Joel Williquette, ICBA’s senior vice president of operational risk policy. People used to say, ‘It’s not the crime; it’s the cover-up,’” says Seth Berman, a partner at Nutter, McClennen & Fish LLP in Boston. It’s traumatic for bank leadership.

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How the Popular Bank Associate Trainee Program sets recent graduates on a career path to success in banking

PopularBank

The Popular Bank Associate Trainee Program is a select, 10-month rotational program for top-tier recent college graduates that exposes trainees to the diverse lines of the bank’s businesses, operations, policies and practices. They have an open-door policy. What initial factors attracted you to the Associate Trainee program?

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Reopening: The Tech-Enabled Office In A Post-Covid World

CB Insights

As a building’s first point of contact — and first line of defense — entrances and lobbies are poised for a revamp in policies and procedures when it comes to fighting the spread of Covid-19. Her temperature is checked before she waits in a socially distanced line for the elevator. AR/VR tools are increasingly utilized in this area.

Meeting 101
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What Do Acting CFPB Director Uejio’s Comments on Consumer Complaint Responses and Potential Racial Disparities Mean for Regulated Financial Institutions?

CFPB Monitor

He stated that “senior leadership of these companies can expect to hear from me.” The authors reviewed instances of fraud, mis-selling and poor customer service (indications of quality) for mortgage products by reviewing CFPB consumer complaints during the period 2012-2016.

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2019: What To Take Forward And What To Leave Behind

PYMNTS

It’s almost as bad as saying it’s the “Year of The Sloth” – since, let’s face it, pigs are not typically prized for their wisdom, energy, vision or leadership qualities across the animal kingdom. The Ted Williams Tunnel in Boston, by contrast, gets me far less excited, even though I use it a lot. From LA to San Francisco.

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