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2019: The Year Of Retailer And Delivery App Collaborations

PYMNTS

Starbucks kicked off 2019 by adding additional cities to its delivery network through a partnership with Uber Eats. It launched the expansion into San Francisco in January, with plans to extend the service into New York, Boston, Los Angeles, Washington, D.C. and Chicago.

Retail 134
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Lowes And b8ta Collaborate On Smart-Home Shopping

PYMNTS

Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. So, we developed Smart Home powered by b8ta to emulate a ‘lab-like’ atmosphere that empowers customers to make informed decisions.”.

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Inside Dunkin’s AI-Powered Mobile Ordering App

PYMNTS

An extensive analytics framework is necessary to keep this massive number of customers satisfied, however, pushing Dunkin’ to implement artificial intelligence (AI)-driven applications to enhance the mobile customer experience. Dunkin’ is also implementing a number of new features to compete with other coffee giants.

Mobile 117
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b8ta Brings Smart Home Smarts To Lowe’s Via Mini-Stores

PYMNTS

At peak hours, a b8ta expert will be on-site to answer questions, but customers are also free to explore the products on their own. We’re not a tech store,” said Ruth Crowley, Lowe’s VP of Customer Experience Design. Smart Home Powered by b8ta” is available in select major U.S.

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The Great Grocery Race Shifts Into High Gear

PYMNTS

And — according to Jet — the new app will also be better customized regionally for shoppers, making use of local imagery and messages on the homepage and throughout the site. That will start solely in New York City, but is intended to roll out more widely. Boston, Philadelphia and Washington D.C.

Metro 122
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Big Retail Problems, Small Format Solution?

PYMNTS

As for the potential for expanding the format to other states and cities in the U.S., Leena Munjal, senior vice president of customer experience and integrated retail at Sears, told the outlet: “Obviously, we want to move the needle. This is very much a quick, scalable model.”.

Retail 100
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The 35 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

Event Spotlight Tech meets finance in New York City Save 10% with discount code: FKV2474LABS 75 demos. Event details, dates and prices are up-to-date at the time of publication but always check here for the latest. We expect the calendar to expand as we progress through the year. 200 speakers.