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2019: The Year Of Retailer And Delivery App Collaborations

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Starbucks kicked off 2019 by adding additional cities to its delivery network through a partnership with Uber Eats. It launched the expansion into San Francisco in January, with plans to extend the service into New York, Boston, Los Angeles, Washington, D.C. and Chicago.

Retail 134
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Lowes And b8ta Collaborate On Smart-Home Shopping

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Consumers aspire to live a connected life and crave solutions that make this possible,” said Ruth Crowley, vice president of customer experience design at Lowe’s. So, we developed Smart Home powered by b8ta to emulate a ‘lab-like’ atmosphere that empowers customers to make informed decisions.”.

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Inside Dunkin’s AI-Powered Mobile Ordering App

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Dunkin’ is one of the most widespread quick-service restaurants (QSR) brands in the world, selling coffee, donuts and breakfast items at more than 11,300 locations in 36 countries, including 8,500 restaurants across the United States. Dunkin’ is also implementing a number of new features to compete with other coffee giants.

Mobile 117
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The Great Grocery Race Shifts Into High Gear

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And — according to Jet — the new app will also be better customized regionally for shoppers, making use of local imagery and messages on the homepage and throughout the site. That will start solely in New York City, but is intended to roll out more widely. Boston, Philadelphia and Washington D.C.

Metro 122
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The Chatbots Are Coming! The Chatbots Are Coming!

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A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. After asking for the airline city code — even many experienced travelers don’t know that — the message is that it could take an hour to get a response. So what does the 2.0

Groups 104