Boston Customer Experience Fintech Innovation 
Celent Banking
FEBRUARY 1, 2017
Customer experience initiatives are typically the most numerous. The standards of customer engagement are constantly changing, and banks are experimenting with new ways to drive increased satisfaction, higher revenue, and greater loyalty. Three themes stand out this year. Submissions were a mix of the two approaches.
BankInovation
MAY 13, 2020
A partnership between Citi Commercial Bank and payments fintech Flywire benefited Boston health care workers last month.
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Bank Innovation
FEBRUARY 19, 2020
LendingClub, the publicly traded digital-lending marketplace, announced Tuesday that it is acquiring Boston-based Radius Bank, which has $1.4 billion in assets and is partnered with several fintech companies. LendingClub will pay $185 million for the acquisition, which the company expects to pay for itself in less than two years.
Celent Banking
FEBRUARY 28, 2017
Product Innovation — for demonstrating the ability to launch multiple innovative products. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience.
Celent Banking
FEBRUARY 28, 2017
Product Innovation — for demonstrating the ability to launch multiple innovative products. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience.
Celent Banking
FEBRUARY 24, 2017
This particular article is focused on innovations in small business and corporate banking: two critical market segments for financial institutions as they seek revenue growth and relevance in the evolving digital B2B marketplace. Legacy Transformation / IT Platform Innovations. Emerging Innovation. Operations and Risk.
PYMNTS
FEBRUARY 4, 2019
The deal, which was announced by the company in January, marked a landmark occasion in the FinTech sector. The finding was reported by Boston Retail Partners in its 20th annual POS/Customer Engagement Benchmark Survey. The approximate value of Fiserv’s stock-based acquisition deal for First Data was $22 billion.
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