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Can Open Banking and AI Help Us Manage At-Risk Customers?

FICO

Right now, there has never been a better time to plug into pre-emptive, automated and AI-driven customer management. Now, UX (user experience) and the UI (user interface) are underpinning rising customer expectation and transforming the way banks meet the challenges of client journeys, intelligent workflows and reinvented relationship models.

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Finovate Debuts: Innofis Enhances the UX for Banks and Customers

Fintech Labs Insights

The company’s back-end management tools make it simple for any bank employee to control banking campaigns across all channels. The company uses big data combined with contextual customer behavior to help banks extend relevant calls to action. We believe banks understand now that a good customer-facing UX is a must.

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Nearshore Software Development in Action: What Delivery Success Looks Like

Perficient

For example, when we began working with one of our long-term customers, a product manager told me, “With other offshore delivery teams, it felt like they were either working for us , or we were working for them. While requirement managers work with our developers to clarify any questions related to our customers’ business.

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FinovateEurope Sneak Peek: Strands

Fintech Labs Insights

STRANDS develops innovative software solutions that enable banks to offer personalized digital banking experiences by applying machine learning algorithms within big data ecosystems. Features: Intuitively transforms complex bank data into key customer insights. Open, web-based application with state-of-the-art UX.

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Fintech with The Jetsons at FinovateFall 2016

Fintech Labs Insights

Next month at FinovateFall in New York, we’re going to see some things that, compared to 2007, seem like the way the Jetsons would manage their finances. Financial services companies have to compete by offering more personalized services, real-time data and communication, and a user-friendly mobile features. Collaboration.

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Early-Bird Discount Extended for FinDEVr Silicon Valley

Fintech Labs Insights

Speaking topics will span the fintech spectrum with payments, blockchain, investment, big data, finance and wealth management, security, and more. Of the more than 600 CTOs and tech execs, UX designers and software architects, engineers, evangelists, and more, an expert audience is coming together from: ABN AMRO Bank.

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The 2019 GonzoBanker Awards

Gonzobanker

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. It was the original data junkie. It is an innovator with tech (e.g., Bank Acquisition of the Year. The Experience Award.

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