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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. Both One Community Bank (OCB) in Oregon, Wis.,

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Santander Shows One Way Forward For 5G And Banks

PYMNTS

Financial institutions are constantly on the hunt for an edge when it comes to mobile banking and other innovations, and that’s playing out with new, emerging 5G mobile network technology. One of the most recent developments comes from Spain-based bank Santander. Low Latency.

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Making omni-channel a reality – Part 4: Assess your operating model

NCR

Any bank embarking on a journey towards omni-channel service delivery will have many questions to answer and challenges to overcome along the way, as I explore in this whitepaper. One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved.

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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

With 142 presentations and panels, the content was tailored to the needs of every bank interested in payments. The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders.

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

Chase prioritizes hiring technical talent to lead innovation. JPM’s evolving suite of digital banking apps. Physical branch banking. Chase prioritizes hiring technical talent to lead innovation. Starbucks is another powerful partner, due to its brand loyalty and innovation in digital payments. Mobile apps.

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How Middle Eastern Merchants Can Keep Up With Pandemic-Driven Privacy, Payment Shifts

PYMNTS

What has shifted most during the pandemic are consumers’ views on the data privacy and online security standards attached to these digital transactions, Oren Paran , managing director for Israeli retail startup firm Retail Innovation Club , explained in an interview with PYMNTS. Online Payments Drive Privacy Concerns.

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Top 5 Customer Development Posts of 2021

FICO

The most popular posts in our Customer Development category dealt with credit card payments, open banking, trends for financial services and small business lending — as well as FICO’s listing as a top risk management firm. For example, is application fraud or suspicious behaviour being flagged up accurately?