Remove Banking Trends Remove Customer Experience Remove Fraud Remove Mobile
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Banking and Payment CX Jeopardized By Surging Digital Fraud

The Financial Brand

Anemic lending and vaccination questions aren't the only things nagging banking leaders. A 'pandemic' of fraud must also be dealt with. The post Banking and Payment CX Jeopardized By Surging Digital Fraud appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

This trend towards digitization is already starting to play out as fintechs circumvent banking licenses by partnering with issuing banks to offer checking account-like products. JPM’s digital push, a theme it refers to as “Mobile First, Digital Everything,” is showing positive early results. Mobile apps.

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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

With 142 presentations and panels, the content was tailored to the needs of every bank interested in payments. The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders.

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Making omni-channel a reality – Part 4: Assess your operating model

NCR

To deliver a truly customer-centric operating model, it’s important to look at these processes from an outside-in perspective as well. That’s where customer journey comes into the picture. There are various ways of creating and documenting customer journeys. Analyzing product portfolio.