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Consumers Ditch Branches and Use Digital Channels for Home Equity Applications

The Financial Brand

A rebound in secured consumerl credit is coming but financial institutions unable to offer mobile and online applications will lose. The post Consumers Ditch Branches and Use Digital Channels for Home Equity Applications appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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A frictionless experience – how can banks make it happen?

NCR

Indeed, this was found to be a top priority for banks in the year ahead in a recent study by The Financial Brand. Of course, this may not always be down to the bank, but it illustrates how extra steps can easily get in the way of a smooth experience. How banks can streamline the experience.

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How You Handle Fraud Will Make Millennials Drop or Love You

FICO

If your company is a bank or a card provider and you’re wondering how make Millennial customers happy and retain them, you don’t need to run out to hire a very expensive consultant, or launch a huge advertising campaign. It is why the most successful banks have recognized that fraud is more than a cost-containment problem. Census data.

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

JPM’s evolving suite of digital banking apps. Branded cards. Physical branch banking. Beyond traditional recruiting channels, JPM is also leveraging its recent $300M+ acquisition of online payments service provider WePay to attract talent in Silicon Valley. Mobile apps. Chase Sapphire. ChaseNet & ChasePay.

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