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This Week’s Reads: Digital Banking, Innovation and Payments

Banking 2020

Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella. Community banks must examine what cultural, operational and marketing shifts will happen when they adopt digital banking initiatives.

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Innovation in Digital Banking: There’s no substitute for real-world experience

Banking 2020

Specifically, it taught me about customer empathy and experimentation as two good tools to use in innovation. Personal Innovation: You see, I used to be quite unhealthy, living on a steady diet of junk food matched with no real exercise regimen. It builds on innovation and engages the member more effectively. But it worked.

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Scorecard Reports

Javelin Strategy & Research

Bank of America ranked as “Best in Class” over 20 top U.S. Bank of America ranked as “Best in Class” over 20 top U.S. Bank of America ranked as “Best in Class” over 20 top U.S. Javelin Strategy & Research’s annual Online Banking Scorecard shows how the. The report me. The report me.

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This Week’s Reads: Customers Like Branches, BlackBerry Apps, Digital Banking Definition and More

Banking 2020

adults saying they use a BlackBerry as their primary smartphone, it is hard for banks to justify investment in creating and maintaining apps for these devices. What really is “digital banking”?: Digital banking is widely used in the financial services industry, but experts struggle to define what it really means.

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China key to banking and payments innovation

Banking 2020

Financial services organisations in China are expected to shine a light for the rest of the world when it comes to innovation in the banking sector in the coming years, with the primary drivers being non-traditional companies that are looking to develop new payment solutions and platforms. A transformed environment. ”

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Bringing digital banking tools into the 21st Century

Banking 2020

Increasingly, customers do their banking either online or via mobile app, so it’s up to banks to provide users with a digital experience that meets their needs. How customers interact with their banks through an online component can often mean the difference between staying with a bank or taking their money elsewhere.

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Community Service with the Personal Touch

Banking 2020

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. By contrast, the very idea of digital communication seems cold and distant and impersonal. Answer: None.