Banking 2020

SEPTEMBER 7, 2015

In 2012, the city of New York passed legislation known as the Responsible Banking Act. Several banks resisted the effort—citing concerns over confidentiality and the expenses involved—and at least one apparently changed its status as a community bank. Now, all those worries are moot.

New York City 40

New York City New York Community Industry 40

Banking 2020

FEBRUARY 19, 2015

We recently spoke with Eddy Arriola, Chairman of Apollo Bank, to learn more about their initiatives and how other financial institutions can learn from them. In a few sentences, can you tell us a bit more about Apollo Bank? What can other financial institutions learn from Apollo Bank’s experiences?

Miami 40

Miami Community Leadership Florida 40

Banking 2020

DECEMBER 11, 2015

In order to grow and maintain a business, regardless of the industry, it is important to be able to properly identify two types of customers –those who are happy and those who you are at risk of losing. Analytics can play a key role in helping identify and segment these customers to initiate retention programs proactively.

Data 40

Data Analytics Analysis User Experience 40

Banking 2020

FEBRUARY 1, 2016

Banks must innovate and be nimble to address emerging client needs in the neighborhoods they serve. As community banks, we must recognize and be responsive to what our clients are demanding of us. Providing more services than clients expect also feeds directly into how banks respect and show appreciation toward their clients.

Innovation 40

Innovation Missouri Kansas City Kansas 40

Banking 2020

NOVEMBER 27, 2015

That’s why digital capabilities have revolutionized every industry from retail and healthcare to banking—if the same services can be had from half a world away, and for a lower cost, why not avail of them? Meanwhile, the large regional or national banks are the biggest losers, saying sayonara to 16% in this customer age group.

Millennials 40

Millennials Survey social media Online 40

Banking 2020

OCTOBER 30, 2015

As a result, according to the Campaign for Community Banking Services, 1,500 communities have lost all banks in their town, and more than 800 have only one left. In the past we always considered banks to be banks and nothing else, but that notion is being overhauled. Chances are, we’ll soon find out.

Community 40

Community United States Survey Millennials 40

Banking 2020

MARCH 12, 2015

That’s perfect for industry observers and bloggers looking to pontificate, but totally boring for those of us actually in the trenches. It’s also advisable to remember that many other industries are in the same boat, and some have picked up lessons that we can learn. And so it is with omni-channel.

ATM 40

ATM Retail Mobile Atlanta 40

Jeff For Banks

APRIL 14, 2022

Bankrupt: Restoring the Health and Profitability of Our Banking System 1991 Lowell L. al The Deutsche Bank, 1870-1995 1995 Shennette Garrett-Scott Garrett-Scott, Shennette Banking on Freedom: Black Women in U.S. Bye Bye Banks: The End of Community Banking as an Engine of Economic Growth 2010 Robert H.

America 78

America National Denver United States 78