Perficient

AUGUST 9, 2022

Greenwood operates completely online, but they partner with FDIC-insured banks and are part of a global ATM network that allows members to use more than 100,000 ATMs fee-free when they need to withdraw and deposit physical cash and checks.

Community 275

Community Customer Experience ATM Examples 275

PYMNTS

OCTOBER 30, 2018

Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Good UX vs. Security.

Mobile 184

Mobile UX Security Fintech 184

Banking 2020

AUGUST 27, 2015

ATM skimming remains a big business for organized crime rings. Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. But that is just one issue with QR codes.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

NOVEMBER 1, 2018

That said, for banks to translate that trust into consumer loyalty and revenue in this digital and mobile age, they need to design products that emphasize security as much as UX, and to market their products appropriately. And that marketing should build on the inherent advantages of legacy financial institutions.

Fintech 191

Fintech UX Mobile FDIC 191

BankNXT

JULY 11, 2016

Jessica Ellerm uses the Number26 PR fail as an example of how starting from a place of transparency and empathy can reap dividends. What the Number26 PR fail teaches us about transparency and empathy on BankNXT.

US 40

US Examples UX ATM 40

Fintech Labs Insights

AUGUST 26, 2016

While there is no word yet on UI and UX specifics such as emojis with special powers, gifs, and social feeds, there have been a few questions about the name Zelle, which Urban Dictionary defines as, “a girl who is attractive and intelligent.” A big deal in ATMs gets a second look. Competition and Markets Authority.

Trends 12

Trends Fintech ATM Google 12

CB Insights

OCTOBER 31, 2019

Crafting a simple UX for a personal finance app is a tall order. Wells Fargo’s iteration can understand and answer questions like ”Where is the nearest bank ATM?“ On the corporate side, chatbots are helping to automate highly time-consuming and expensive processes, saving hundreds of thousands of hours and associated costs.

Industry 78

Industry Examples Tools Retail 78