PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. That said, Oosthuizen noted, those younger developments often tend to focus on “good UX and the consumer experience — in terms of what works.

Mobile 184

Mobile UX Security Fintech 184

Perficient

AUGUST 9, 2022

John Doe may come to a financial institution seeking guidance on how to live off his social security money, while Jane Doe may need assistance on how to best invest the substantial amount of money she recently inherited – each customer should be treated with the same amount of care and thought.

Community 275

Community Customer Experience ATM Examples 275

Banking 2020

AUGUST 27, 2015

ATM skimming remains a big business for organized crime rings. Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. But that is just one issue with QR codes.

ATM 40

ATM User Experience Fraud UX 40

PYMNTS

NOVEMBER 1, 2018

Consider a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. And that marketing should build on the inherent advantages of legacy financial institutions.

Fintech 191

Fintech UX Mobile FDIC 191