ATM Digital Banking Lending Millennials 
PYMNTS
MAY 23, 2019
Digital banking is not the main element that drives consumers toward using a credit union. However, as Lumin Digital President Jeff Chambers told Karen Webster in a recent conversation, that doesn’t mean the digital banking experience isn’t critical to credit unions’ relationships with their members.
Banking 2020
APRIL 28, 2015
Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control.
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Gonzobanker
OCTOBER 5, 2022
Roughly a third of respondents said that mobile banking features like account alerts, fraudulent transaction disputes, card spending limits, chatbots, and digital account statements would make them “extremely likely” to switch banks. So why aren’t millions of mobile banking customers switching to those banks?
Gonzobanker
OCTOBER 5, 2022
Roughly a third of respondents said that mobile banking features like account alerts, fraudulent transaction disputes, card spending limits, chatbots, and digital account statements would make them “extremely likely” to switch banks. So why aren’t millions of mobile banking customers switching to those banks?
PYMNTS
MARCH 9, 2020
That finding is also relatively consistent across income and demographic profiles, even for bridge millennials (the largely affluent 30- to 40-year-old crowd) and Gen Z respondents. The need for physical branches tops providing ATM services by a factor of almost four. The Services Expectation.
Gonzobanker
MARCH 6, 2018
Digital: The New Must-Have. Much like a bank that over-concentrates itself on commercial real estate lending, banks that rely too heavily on physical channels for consumer and business customers risk attrition, lost revenue and increased expenses. Consider these numbers from PwC’s 2017 Digital Banking Consumer Survey : ?
PYMNTS
JANUARY 30, 2018
Bank of America’s response to the barrage of complaints was to guide the e-account customers to their Core Checking account, which they claimed offered a “great value.”. As of today, over 25K customers have made [the] switch from Bank of America to Aspiration.”. Who They Serve.
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