Remove ATM Remove Customer Experience Remove Innovation Remove Marketing Strategies
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A new digital bank needs a new customer service experience

Insights on Business

Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Next was born to complement Bradesco’s strategy. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey.

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Finovate Fall 2016 Live Blog – Day 2

William Mills

Hybrid approach to empower advisors, remain compliant and really help customers. Auto-financing is ripe for innovation. AutoGravity empowers the customer to take control of the process and know their options before going to dealership. Addresses compliance, fraud experience and customer experience analytics.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

Sabina Bhatia (Director, Marketing). PayActiv helps consumers with short-term cash, available to be picked up from any ATM. Blake Wood (SVP & Director, Program Innovation). They are bringing financial data aggregation to the personal wealth management market. The service has an integrated savings account. Solutions).

Video 40
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FinovateSpring 2016 Live Blog – Day 2

William Mills

Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? David Carr (Innovation Manager).

Video 40
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How omni-channel marketing can work for your business – Part 3: Manage

NCR

When it comes to delivering a successful omni-channel marketing strategy, devising and launching your plans are just the first steps. Just as much time and attention are required to manage your marketing.

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Finovate Spring 2018 – Day 2

William Mills

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. In today’s world there is uncertainty around many things, your finances don’t have to be one of them.