article thumbnail

A new digital bank needs a new customer service experience

Insights on Business

Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Next was born to complement Bradesco’s strategy. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey.

article thumbnail

How omni-channel marketing can work for your business – Part 3: Manage

NCR

When it comes to delivering a successful omni-channel marketing strategy, devising and launching your plans are just the first steps. Just as much time and attention are required to manage your marketing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Finovate Fall 2016 Live Blog – Day 2

William Mills

Auto-financing is ripe for innovation. 10:50 am Moonraft Innovation Labs – [link] – @moonraft. Our platform is open source, which makes it more reliable, innovative and secure. Based in Porto, Portuga they provide “Omnichannel Innovation” Truly integrated Omni channel middleware platform. “We

article thumbnail

Finovate Spring 2018 – Day 2

William Mills

How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. In today’s world there is uncertainty around many things, your finances don’t have to be one of them.

article thumbnail

FinovateSpring 2016 Live Blog – Day 2

William Mills

Sabina Bhatia (Director, Marketing). PayActiv helps consumers with short-term cash, available to be picked up from any ATM. Blake Wood (SVP & Director, Program Innovation). They are bringing financial data aggregation to the personal wealth management market. The service has an integrated savings account. Solutions).

Video 40
article thumbnail

FinovateSpring 2016 Live Blog – Day 2

William Mills

Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. What’s the market strategy? David Carr (Innovation Manager). Sabina Bhatia (Director, Marketing). Presenting a programmable cloud – a fintech platform. ^KT.

Video 40