Chris Skinner

JULY 20, 2017

One of the presentations I particularly enjoyed at the EFMA meeting was from Gürhan Çam, Senior Vice President- Digital Banking at DenizBank, Turkey. You will all know by now that I love the innovations in retail banking in Turkey, and Gürhan didn’t disappoint. First, there is the fastPay Wallet.

social media 292

social media ATM Innovation Digital Banking 292

PYMNTS

MARCH 30, 2020

By using WhatsApp, customers can check account balances, their last three transactions, credit card limit and details of instant loan offers, and can also block or unblock their credit and debit cards. Additionally, users can get details of the nearest ICICI Bank ATMs and branches, all from the social platform. .

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social media Retail ATM Cards 146

PYMNTS

NOVEMBER 29, 2016

Citi has just provided its members an in-app window into the status of their replacement cards. 29), Citi credit card members in the U.S. will be able to track the progress of their replacement card delivery in real time. Customers will also be able to activate their card through the tracker. Starting today (Nov.

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Cards social media Digital Banking Mobile 100

PYMNTS

APRIL 4, 2019

Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services. According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations.

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Mobile Study Security social media 169

Fintech Labs Insights

JANUARY 15, 2016

.” He added that imaginBank would “secure greater loyalty” among the 18-to-35-year-old bank customer, as well as boost new customer acquisition. imaginBank also has special services for smartwatch wearers, including ATM and branch finding functionality. CaixaBank serves 2.9

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Millennials Mobile social media ATM 12

William Mills

SEPTEMBER 9, 2016

Small banks just want a list of those that maybe leaving, which IBM can provide with an export. Larger banks want an API and dig-down. You can look at life events such as marriage, credit card, new job, etc. That will show the likelihood that a customer may take an action such as leaving the bank.

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social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 14, 2023

A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. Paul Murphy, founder of Murphy & Co.

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Fintech Community Regional Technology 194