Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. Of all the delivery channels measured in the study, only ATM increases in customer satisfaction.”.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. Of all the delivery channels measured in the study, only ATM increases in customer satisfaction.”.

Customer Experience 48

Customer Experience Retail San Diego Study 48

William Mills

MAY 9, 2018

HQ: Boston, MA. Using Samsung SDS Digital Identity Platform, specifically Nexsign , a FIDO-certified biometric authentication solution, user identity is verified using non-duplicative biological information, such as a fingerprint, voice or facial scan, to deliver a user experience that is simple, fast, and more secure.

Security 40

Security Samsung Strategy San Jose 40

William Mills

MAY 11, 2016

Customers can store all of their online profiles in one secure location to improve user experience. Walk through the purchase experience. We spent a lot of time making a great user experience.”. Showing a data segmentation manager on a map of the Boston area. Can connect to mobile device as well as desktop.

Video 40

Video Mobile social media Analytics 40