Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. Of all the delivery channels measured in the study, only ATM increases in customer satisfaction.”.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. Of all the delivery channels measured in the study, only ATM increases in customer satisfaction.”.

Customer Experience 48

Customer Experience Retail San Diego Study 48

William Mills

MAY 11, 2016

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. Adds in Social security. Lots of useable data. ^KT.

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 9, 2018

HQ: Boston, MA. Samsung SDS provides purpose-built solutions & services for secure mobility, digital identity and authentication, advanced analytics and retail experience in a diverse range of industries including financial services, government, and retail. Covered Security , coveredsecurity.com @CoveredSecurity.

Security 40

Security Samsung Strategy San Jose 40