PYMNTS

SEPTEMBER 17, 2020

Though the pandemic has spurred a decline in cash use and acceptance, according to the bank, and banks have “rationalized” ATM fleets, there still is “importance” in keeping access to cash in place.

Policies 181

Policies Boston Examples ATM 181

Abrigo

MAY 8, 2024

Takeaway 3 Regulators are closely watching expanded uses of AI and generative artificial intelligence. But Boston Consulting Group (BCG) says generative AI serves a fundamentally different purpose than predictive AI, which is the powerful tool with which many financial institutions are already familiar.

Examples 222

Examples Fraud Resources Risk Management 222

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. Once, before a holiday weekend, a customer messaged the bank to say that her ATM card wasn’t working. Illustration by Ahoy There. By Ed Avis & Elizabeth Judd.

Community 139

Community Community Bank social media Security 139

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.” Financial Services at Cisco Live 2019.

Customer Experience 71

Customer Experience Retail San Diego Study 71

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.” Financial Services at Cisco Live 2019.

Customer Experience 48

Customer Experience Retail San Diego Study 48

Fintech Labs Insights

AUGUST 8, 2016

HQ: Boston, Massachusetts. Tags: Institutions, security, authentication, voice biometrics, payments, mobile. Total raised: $3.25 Source: Crunchbase. Compliance Science. Compliance platform for financial institutions. Latest round: $2.9 Total raised: $11.2 HQ: New York City. Source: FT Partners. Latest round: $1.2 Total raised: $1.2

Company 12

Company Fintech New York City blockchain 12