PYMNTS

SEPTEMBER 17, 2020

Though the pandemic has spurred a decline in cash use and acceptance, according to the bank, and banks have “rationalized” ATM fleets, there still is “importance” in keeping access to cash in place. An increase in protectionist policies” may present risks in a landscape where foreign payment service firms still are dominant, she said.

Policies 181

Policies Boston Examples ATM 181

Abrigo

MAY 8, 2024

Takeaway 3 Regulators are closely watching expanded uses of AI and generative artificial intelligence. But Boston Consulting Group (BCG) says generative AI serves a fundamentally different purpose than predictive AI, which is the powerful tool with which many financial institutions are already familiar.

Examples 222

Examples Fraud Resources Risk Management 222

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Opportunity #1: When opening a new account. According to the J.D.

Customer Experience 71

Customer Experience Retail San Diego Study 71

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Opportunity #1: When opening a new account. According to the J.D.

Customer Experience 48

Customer Experience Retail San Diego Study 48

Celent Banking

FEBRUARY 28, 2017

New digital channels include SMS/text, ATM and Facebook. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston.

Innovation 100

Innovation Lending Boston Trends 100

Celent Banking

FEBRUARY 28, 2017

New digital channels include SMS/text, ATM and Facebook. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston.

Innovation 100

Innovation Lending Boston Trends 100