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Retail banking trends to look out for in 2023

Independent Banker

One such bank is $1.7 billion-asset One Community Bank (OCB) in Oregon, Wis. It has introduced a plethora of new retail banking initiatives in the past couple of years, including online account opening for anyone in the state of Wisconsin. Jeff Versluys, One Community Bank. The initiative is working.

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Banking Predictions for 2021: New Branches, Travel Comes Back, Overcrowded Market

MyBankTracker

We’ve kept a close eye on how banks and other financial institutions have changed their products and services in 2020. Here are some of the consumer banking trends that we believe will take hold in 2021. Consumer Banking Trends of 2020. Adoption of digital banking. Expected Banking Trends for 2021.

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Firecracker Research Informs Payments Decision Makers

PYMNTS

High satisfaction rates, to the tune of 81 percent, come in tandem with innovations such as shared branching, in which ATMs and services are universal across the network. The emergence of high-tech and AI at the credit union level speaks volumes – and funnels right up into some larger digital banking trends. FIs, Meet AI.

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Making omni-channel a reality – Part 4: Assess your operating model

NCR

Taking account opening as an example, one of the goals of omni-channel delivery is providing a seamless experience across channels – so customers can start to open their account online and finish the process in a branch, for instance. ” [Defining the New Core of a Bank – EY].

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

Beyond traditional recruiting channels, JPM is also leveraging its recent $300M+ acquisition of online payments service provider WePay to attract talent in Silicon Valley. While not the most cutting-edge technology, creating an option to open an account online is an essential step towards “digital everything.”

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Foolhardy Predictions for 2016

NCR

The onus might be on banks and related providers to take the draconian step of mandating biometric technologies as a part of every process. In other words, you’re required to authenticate your identity before every online or mobile transaction. Consider the ATM: How much has it really evolved since it arrived?

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