MyBankTracker

JANUARY 19, 2021

Here are some of the consumer banking trends that we believe will take hold in 2021. Consumer Banking Trends of 2020. Adoption of digital banking. Many bank customers were in for a shock when branches couldn’t open to the public. People were home and online more often than ever.

Marketing 52

Marketing Banking Trends Trends Cards 52

PYMNTS

JULY 4, 2018

High satisfaction rates, to the tune of 81 percent, come in tandem with innovations such as shared branching, in which ATMs and services are universal across the network. Omnichannel and digital efforts are also on the rise, powered by artificial intelligence (AI). Who says small towns means small-mindedness?

Payments 100

Payments Cards Survey Innovation 100

NCR

JUNE 12, 2017

Taking account opening as an example, one of the goals of omni-channel delivery is providing a seamless experience across channels – so customers can start to open their account online and finish the process in a branch, for instance. ” [Defining the New Core of a Bank – EY].

Operations 82

Operations ATM Customer Experience Examples 82

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. JPM’s evolving suite of digital banking apps. JMP’s evolving suite of digital banking apps.

Cards 76

Cards Mobile Strategy Branding 76