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Citi’s Geolocation Move

Celent Banking

Getting its branch operations, mobile product management, IT and LOB leadership aligned represents real commitment to innovation. But, that’s just one of a growing number of potentially very useful applications for beacons in retail financial services. How far ahead of the industry is Citi? Here’s one data point.

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Passwords Suck – Bring on Biometrics!

Celent Banking

I have so many to manage, I use Trend Micro’s Password Manager to ease the pain. In a June 21 New York Times article , Tom Shaw, vice president for enterprise financial crimes management at USAA was quoted as saying, “We believe the password is dying. ” Passwords do suck.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

This article highlights Gentle Monster’s five-step process that might change how you look at the future. One of the best tips we ever received was to target retiring executive managers from companies and trade organizations and offer them part-time work to advise and introduce the bank to their network.

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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

In this article, the last in the series, we give you seven rules to improve your bank. We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Intelligent banks anticipate these issues and reach out to borrowers with a pre-designed solution.

Policies 195
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

The big theme was branch of the future. As many as 20-30 vendors were displaying interactive video, next-gen cash dispensers with sportscar names like TellerInfinity and 9900, branch design/configuration solutions and services, and all things branch re-invention. Maybe this was as it should have been. So, we get it.

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