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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

In this article, the last in the series, we give you seven rules to improve your bank. We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. We covered various frameworks to “wow” your customer HERE. The overall result?

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

This article highlights Gentle Monster’s five-step process that might change how you look at the future. One of the best tips we ever received was to target retiring executive managers from companies and trade organizations and offer them part-time work to advise and introduce the bank to their network.