Perficient

DECEMBER 2, 2020

Perficient was recently included as a marketing technology integrator in Gartner’s Marketing Technology Vendor Guide, 2020. According to Gartner’s CMO Spend Survey 2020-2021 , marketing technology currently accounts for 26% of budgets – a larger percentage than media, in-house labor, and agencies.

Technology 322

Technology Marketing Houston Marketing Automation 322

Perficient

JANUARY 26, 2022

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. On its earnings call, the company elaborated that this in part was due to its dedicated, people-oriented approach to business.

Customer Experience 484

Customer Experience Strategy Digital Strategies Analytics 484

FICO

DECEMBER 15, 2020

So, here are the five for 2021. If my prediction is on the mark, 2021 should be one where improved customer communications will fuel stronger customer engagement. On December 8 and 11, the House and Senate respectively approved the National Defense Authorization Act of 2021 (NDAA) by large bipartisan margins. Now, with the U.S.

Policies 52

Policies Washington DC Regulation 52

Perficient

JANUARY 26, 2022

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. On its earnings call, the company elaborated that this in part was due to its dedicated, people-oriented approach to business.

Customer Experience 221

Customer Experience Strategy Digital Strategies Analytics 221

Cisco

MAY 5, 2021

Technology-fueled disruptors continue to threaten traditional financial businesses with the rise of fintech, challenger banks, and digital-only financial services. With the COVID-19 pandemic still an ongoing crisis in 2021, the physical branch has suffered significantly.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

FICO

NOVEMBER 29, 2022

Insurers Must Balance Rapidly Evolving Market Forces and Emerging Technology. At the same time, having a cloud-based technology platform that could grow with them while delivering critical benefits across all business lines and channels offers a significant competitive advantage. Fractured Customer Experiences Can Be Fixed.

Customer Experience 52

Customer Experience Meeting Analytics System 52